bj77 Official Documents

Bj77 Privacy Policy – Your Personal Data Protection

Bj77 takes every player's privacy seriously. This policy clearly explains how we collect, use, store, and protect your personal data on the Malaysia entertainment platform we operate.

Last Updated: 1 January 2026 256-bit SSL Malaysia
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256-bit SSL Encryption

All data transmitted between your device and bj77 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

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No Data Sales

Bj77 has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your consent.

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Data Control in Your Hands

You have the right to review, update, or request deletion of your personal data at any time. Our privacy team will process requests within 14 working days.

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Malaysia PDPA Compliance

Bj77's privacy policy is designed in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected under local law.

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Cookie Usage Transparency

Bj77 uses cookies solely to improve user experience and for internal analytics purposes. You can manage cookie settings through your browser at any time.

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14-Day Complaint Response

Every privacy-related request or complaint will be handled seriously by bj77's dedicated team and resolved within 14 working days without delay.

Data Protection Rights You Hold

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Right of Access

You have the right to request and view a copy of all personal data that bj77 holds in relation to your account.

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Right to Rectification

If your data is inaccurate or out of date, you may request a correction and we will update it promptly.

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Right to Erasure

You may request the deletion of your personal data, subject to applicable legal compliance requirements.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time without providing a reason.

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Right to Data Portability

You may request a copy of your data in a machine-readable format for transfer to another platform as needed.

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Right to Restriction

You may request that bj77 restrict the processing of your data under certain circumstances, such as during a dispute over data accuracy.

Latest version — effective 1 January 2026

This Privacy Policy outlines bj77's commitment to protecting your personal information. We understand that your trust is our most valuable asset, and we do not take this responsibility lightly. Please take a moment to read this policy carefully, as it contains important information about your rights as a bj77 platform user.

01Introduction

Bj77 ("we", "Platform") is an online entertainment platform operator dedicated to providing a safe and enjoyable gaming experience to users in Malaysia. In operating this platform, we need to collect and process certain personal data to ensure our services run smoothly, securely, and in compliance with legal requirements.

This Privacy Policy is drawn up in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and international best practices in data management. We are committed to being transparent about the types of data we collect, why we need it, and how we keep it safe under our care.

Scope of This Policy: This Privacy Policy applies to all users who access the bj77 platform via the website, mobile app, or any other official bj77 channel. It covers all data collected either directly from you or automatically during platform use.

02Data We Collect

Bj77 collects several categories of personal data depending on how you interact with our platform. Below is a complete list of data we may collect:

Identity & Contact Data:

  • Full name as shown on official documents
  • Malaysia Identity Card (MyKad) number or passport number
  • Date of birth and gender
  • Active email address
  • Malaysia mobile phone number
  • Current residential address

Financial Data:

  • Bank name and bank account number (for deposit and withdrawal processing)
  • Deposit and withdrawal transaction history
  • Digital wallet information linked to your account

Usage & Technical Data:

  • IP address and device information (device type, operating system, browser)
  • Login history and session activity
  • Game history and wagering records
  • Cookie data and session identifiers
  • Records of interactions with the customer support team
Minimum Data Collection Principle: bj77 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data such as religious information, political views, or biometric data without a clear need and your explicit consent.

03How We Use Your Data

The personal data we collect is used responsibly for the following purposes only:

  • Account management — registration, identity verification (KYC), login, and user profile management
  • Transaction processing — process deposits, withdrawals, and ensure the accuracy of financial records
  • Legal compliance — meet Anti-Money Laundering (AML), PDPA, and reporting obligations to relevant authorities
  • Platform security — detect and prevent fraud, unauthorised access, and suspicious activity
  • Customer Support — resolve complaints, enquiries, and technical issues more effectively
  • Service improvement — analyse usage patterns to improve the overall platform experience
  • Important communications — send account-related notifications, security alerts, and important policy updates
  • Promotions and marketing — only with your consent; you may withdraw this permission at any time
Direct Marketing: If you do not wish to receive marketing communications from bj77, you may unsubscribe at any time via the notification settings in your account or by contacting our support team.

04Legal Basis for Data Processing

Bj77 processes your personal data on the following lawful bases in accordance with Malaysia's PDPA:

  • Consent — you provide explicit consent when registering an account and accepting our Terms & Conditions
  • Contract performance — processing is required to provide the services you request, such as handling deposits and withdrawals
  • Legal obligation — we are legally required to retain certain transaction records and conduct AML/KYC checks
  • Legitimate interest — for fraud prevention, platform security, and service improvements that benefit all users

05Data Sharing with Third Parties

Bj77 does not sell or trade your personal data. However, in certain limited situations, we may need to share your data with the following parties:

Data Recipients Purpose of Sharing Legal Basis
Payment processing providers Processing deposits and withdrawals Contract performance
KYC service providers User identity verification Legal obligation
Government authorities AML compliance and court orders Legal obligation
IT service providers Server hosting and technical infrastructure Legitimate interest
Internal analytics providers Platform experience enhancement Legitimate interest (anonymised data)

All third-party providers working with bj77 are required to comply with data protection standards equal to or stricter than our own. They are only permitted to process your data according to our instructions and for the stated purposes only.

06Data Storage & Security

Your data security is bj77's top priority. We implement the following technical and organisational security measures to protect your personal data:

  • Data encryption in transit — all communications between your device and our servers are protected with 256-bit SSL/TLS
  • Data encryption at rest — sensitive data is stored in encrypted form using AES-256
  • Strict access controls — only authorised personnel may access users' personal data, based on the principle of least privilege
  • 24/7 Monitoring — our systems are continuously monitored to detect any unauthorised access or suspicious activity
  • Regular security testing — we conduct regular penetration testing and security audits

Data Retention Period:

  • Active account data — retained for as long as your account remains active
  • Financial transaction records — retained for a minimum of 7 years in accordance with AML legal requirements
  • Login and session data — retained for 12 months
  • Closed account data — retained for 5 years after closure for compliance purposes
Data Breach Response: In the event of a data breach affecting your personal data, bj77 will notify you within 72 hours of becoming aware of the incident, in line with data protection best practices.

07Cookie Usage & Tracking Technologies

Bj77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

  • Essential Cookies — required for core platform functions such as session authentication and login security. These cookies cannot be disabled.
  • Preference Cookies — save your preferences such as language selection and display settings for your convenience.
  • Analytics Cookies — helps us understand how users interact with the platform for improvement purposes. This data is collected anonymously.
  • Security Cookies — used to detect and prevent fraudulent activity and protect your account.
Cookie Management: You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality and your login experience.

08Children's Data

The bj77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.

If we discover that we have collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you have reason to believe that a child has registered an account on our platform, please contact us immediately at [email protected].

09Cross-Border Data Transfer

In certain operational cases, your personal data may be transferred to or processed in countries other than Malaysia, primarily for server hosting and international payment processing purposes.

When such data transfers occur, bj77 ensures that:

  • The recipient country maintains an adequate level of data protection
  • Appropriate data transfer agreements have been established with the relevant providers
  • Your data is protected to a standard equivalent to the protection provided in Malaysia

10Your Rights & How to Submit a Request

As a bj77 platform user, you have the following rights regarding your personal data. Here are the steps to exercise those rights:

1
Contact Our Privacy Team

Submit your request via Live Chat on the platform or email [email protected], stating the type of request and your account details.

2
Identity Verification

To protect your privacy, we need to verify your identity before processing any data-related requests. This process typically requires verification via your registered email.

3
Request Processing

We will process your request within 14 working days. For more complex requests, this period may be extended to 30 days, with notification sent to you.

4
Feedback & Resolution

You will receive a written response regarding the action taken. If your request cannot be fulfilled, we will clearly explain the reason.

No Fees for Rights Requests: bj77 does not charge any fees to process valid data rights requests. This service is provided free of charge as part of our commitment to transparency.

11Changes to This Privacy Policy

Bj77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. When we make significant changes, we will:

  • Updating the "Last Updated" date at the top of this page
  • Displaying a clear notification in your account upon your next login
  • Sending an email notification to your registered address if changes materially affect your rights

We encourage you to review this page periodically. Continued use of the bj77 platform after changes are published indicates your acceptance of the updated policy.

12Contact Us Regarding Privacy

If you have any questions, concerns, or wish to exercise your data rights, the bj77 privacy team is always ready to assist:

  • Email: [email protected] (mark "Privacy Inquiry" in the subject line)
  • Live Chat: Available 24/7 via the chat icon on the bj77 platform
  • Response Time: Within 1 working day for general enquiries; 14 working days for formal data rights requests
Report to Authority: If you are not satisfied with how we handle your personal data after contacting us, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority.

Your Privacy Protected, Your Gaming Secured

Join over 500,000 Malaysian players who trust bj77 for a safe, fair, and enjoyable entertainment experience. Your data is always in the right hands.

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